Building on the Effective Communication session (25 November), this webinar focuses on how to avoid conflict growing in the workplace. It also features approaches to defuse, de-escalate and control conflict situations so you can all get on with your day job in a more positive working environment. 

Hosted by Astrid Davies, founder and Chief Executive of ADCL, Astrid is an experienced leader. She led successful high-performing teams throughout a 30 year career, across private, public and voluntary sectors. She is passionate about sustainability and ethical behaviour.

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