ICC publishes Setting Expectations on Competence Management

The document can be accessed via the Built Environment Hub (you will be asked to create a login).

The ICC was formed under the Building Safety Act 2022 to provide strategic leadership, assistance, and encouragement to facilitate the improvement of competence in the built environment industry. It advises both the Building Safety Regulator (BSR) and industry on matters of competence.

The ICC has set out clear expectations for industry by sharing clear principles on how organisations should manage the competence of those working for them.

This document is aimed at organisations who:

• Carry out any design or any building work (in all buildings)
• Manage buildings, and particularly those that manage Higher Risk Buildings (HRBs)

The advice builds on feedback received from industry consultation in May and September 2025. It establishes ICC’s expectations for how organisations should manage competence, setting out the common principles that should be in place across the sector.

The ICC will build on this advice during 2026 by developing case studies and examples, to assist industry at a more practical level.