New Homes ombudsman
Following on from the recent inquiry into the quality of new build housing in England, the All Party Parliamentary Group for Excellence in the Built Environment (APPGEBE) has commenced its next stage in the inquiry process which will be investigating the potential and detail for a New Homes Ombudsman.
CIAT is looking for members to supply evidence to support the preparation of the institute’s formal response to the inquiry.
In particular:
- Current complaints procedures for purchasers of new homes, including how they work, what works well and their limitations.
- The potential scope for a New Homes Ombudsman and how it could work in practice.
- How could a new position be funded by the home building sector and what would be the alternative?
- What could a New Homes Ombudsman learn from similar schemes already in operation, including for example, The Property Ombudsman, The Housing Ombudsman, The Financial Ombudsman and The Energy Ombudsman, amongst others."
For further information visit: http://cic.org.uk/news/article.php?s=2017-11-21-call-for-evidence-new-homes-ombudsman-parliamentary-inquiry&mc_cid=c50214f6a9&mc_eid=4e75ee8483
To contribute to the Institute’s response please send any comments and evidence to Graham Chalkley, Assistant Practice Director, via email to [email protected] by 9 am on 18 December 2017.
