Complaint Form

_{To assist us, please begin by identifying if your complaint is against a member or an affiliate (formerly profile candidate). We have provided definitions below. If you are unsure, please tick the 'unsure' box below.}

Member (as defined by Section A of the Code of Conduct):

Those members accepted by the Institute as a Full Member (MCIAT), Fellow Member (FCIAT), an Associate member (ACIAT) or a student member.

Affiliates (as defined by Section B of the Code of Conduct):

Architectural Technology professionals who:

do not satisfy the academic standard criteria for membership; and/or
are offering services directly to clients as principals (a member or affiliate who is a sole practitioner, a director, a partner or a limited liability member of a practice. This includes any member or offering and/or providing a service.)

Are they a member, affiliate or are you unsure? ^* (required)

Member

Affiliate

Unsure

What is your relationship to the member/affiliate?

1) Have you raised this matter directly with the member or affiliate? ^* (required)

Yes

Please confirm if you have tried to resolve this issue with our member or affiliate and, if so, please indicate the method or methods used:

2) Have you or the member or affiliate sought any out-of-court dispute resolution? ^* (required)

Yes

If your answer is ‘yes’, please provide further details in relation to the out-of-court-dispute resolution, together with supporting documentation

3) Have you or the member or affiliate pursued any legal action regarding this matter? ^* (required)

Yes

If your answer is ‘yes’, please provide further details in relation to the out-of-court-dispute resolution, together with supporting documentation

If the Conduct Committee determines that the member/affiliate does have a case to answer against any of the clauses/sub-clauses that you have raised against them in your complaint, this will then proceed to a Conduct Hearing.

4) If your complaint results in a formal Hearing are you willing to attend as a witness or send a representative (at your cost)? (Please see the Conduct & Disciplinary Procedures, Schedule 1: Disciplinary Procedure Directions, Item 9) ^* (required)

Yes

Don't know

Section 1
Complainant’s details

Name of complainant: ^* (required)

Contact address: ^* (required)

Telephone number: ^* (required)

Email address:

Section 2
Member’s or affiliate’s details

Name of Member or affiliate: ^* (required)

Practice name (if relevant)

Full practice address or known address:

Telephone number:

Email address:

Website:

Social media:

Section 3
3a) For project related complaints

Complaint details — project related complaint (Complaints submitted by those who have appointed a member or affiliate to work on their project and have been affected by any actions resulting from the member’s or affiliate’s professional conduct.)

(If the complaint is not related to a specific project, please go to Section 3b)

Complaint refers to:

Date of appointment:

Capacity appointed:

Type of project:

Address of project:

Date you considered there was a breach of the Code of Conduct: ^* (required)

Date of termination of appointment (if relevant):

3b) Complaint details — other complaint

Complaints submitted by those who have not had a contract or have not employed a member/affiliate of the Institute for their project, and believe that they have been affected by any actions resulting from the member’s/affiliate’s professional conduct.

For example, but not limited to, employees against their employer, employer against employeee, a third party stakeholder to the project or a fellow professional.

Complaint refers to:

Date you considered there was a breach of the Code of Conduct

If you are unable to access the document you require, please contact the Practice Department.

The Code of Conduct and clause(s)/sub-clauses that this complaint relates to

NB. — this information must be indicated here. If the details of the Code of Conduct are not stated the complaint will be rejected.

Please identify the clause(s) and/or sub-clauses that you consider a member or affiliate has breached from the Code of Conduct that you have indicated above: ^* (required)

Section 4

List each individual clause and/or sub-clause and detail in no more than 200 words per clause/sub-clause why you consider the member or affiliate is in breach (additional commentary can be provided in supporting documentation)

Please list items of supporting documentation to be considered as part of your complaint. (You are requested to provide, where necessary, documentation such as terms of engagements and timelines. Only submit drawings if they directly relate to your response.) Ensure that copies of all supporting documentation are attached on the next step.

Section 5

Type your full name to sign: ^* (required)

Date ^* (required)

If others are also complainants*, please list their full names and email addresses and/or phone numbers:

*Where a complaint is raised in more than one name, all parties are required to provide an online signature and date. It will be sent to other parties if required.

Complaint Form

To assist us, please begin by identifying if your complaint is against a member or an affiliate (formerly profile candidate). We have provided definitions below. If you are unsure, please tick the 'unsure' box below.

Section 1 Complainant’s details

Section 2 Member’s or affiliate’s details

Section 3 3a) For project related complaints